GDPR Policy
Introduction
Welcome to Bredenbury Court Barns. We are committed to safeguarding your privacy and ensuring that your personal data is protected. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for your personal data is Bredenbury Court Barns, with its registered office at [Insert Address]. If you have any questions about this policy or how we handle your data, please contact us at [Insert Contact Email].
2. What Data We Collect
We may collect the following types of personal data:
- Name, email address, and phone number.
- Information provided when enquiring about our venue or services.
- Details shared during event planning, including event dates and preferences.
- Feedback or survey responses.
- Technical data, such as IP addresses and cookies (for website users).
3. How We Use Your Data
We use your personal data for the following purposes:
- To respond to your enquiries and provide information about our services.
- To manage bookings and coordinate event planning.
- To improve our services based on your feedback.
- To send promotional materials (only if you have opted in).
- To comply with legal obligations and resolve disputes.
4. Legal Basis for Processing
We process your data under the following legal bases:
- Consent: When you provide explicit consent (e.g., signing up for newsletters).
- Contractual necessity: When processing is required to fulfill a booking or service.
- Legitimate interest: To improve services and for direct marketing (where appropriate).
- Legal obligation: To comply with applicable laws.
5. Data Retention
We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law. Personal data used for marketing will be retained until you opt-out.
6. Data Sharing
We do not sell or rent your personal data to third parties. However, we may share data with trusted partners, such as:
- Service providers assisting in event planning (e.g., caterers or florists).
- IT and analytics providers to maintain and improve our website.
- Legal or regulatory authorities when required.
7. Data Security
We take reasonable steps to protect your data from unauthorized access, alteration, or disclosure. These include:
- Using secure servers and encryption protocols.
- Limiting access to personal data to authorized personnel.
- Regularly reviewing security practices.
8. Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request data deletion (subject to legal requirements).
- Restriction: Limit how your data is processed.
- Portability: Receive your data in a portable format.
- Objection: Opt-out of direct marketing or processing based on legitimate interests.
To exercise these rights, please contact us at [Insert Contact Email].
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website traffic. For more details, please refer to our [Cookie Policy].
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
11. Updates to This Policy
We may update this policy from time to time. Any changes will be posted on this page, and significant updates will be communicated to you.
12. Contact Information
If you have any questions or concerns about this policy, please contact us at:
- Email: [email protected]
- Phone: 01885 227010
- Address: Bredenbury Court, Bredenbury, HR7 4TB
Thank you for trusting Bredenbury Court Barns. We are committed to protecting your data and ensuring transparency in how it is used.